Automatic wine machine is different from the traditional way of selling wine, it adopts an automatic way, put money out to buy wine automatically, it is very convenient. However, as a machine, it is inevitable that there will be failures. Today, we will talk about two failures -- goods card, coins do not change.

　　自动售酒机卡货：

　　Automatic wine vending machine card:

　　由于采用弹簧螺旋货到，在机器出货时弹簧旋转会对商品产生挤压力，挤压力有正向也有斜向挤压力，在正向挤压力的作用下商品容易歪倒、甚是倒下。这样就会导致商品卡在货到下面(弹簧下面)；在斜向挤压力的作用下会增加商品与货到两面护板之间的摩擦力，当摩擦力较大时就会导致商品不能正常出货。

　　Due to the use of spring spiral goods, when the machine is shipped, the spring rotation will produce extrusion pressure on goods, extrusion pressure has positive and oblique extrusion pressure, under the action of positive extrusion pressure, goods are easy to tilt, or even fall. This will cause the goods to get stuck under the goods (spring); Under the action of oblique extrusion pressure will increase the friction between the goods and the goods to the two sides of the protection plate, when the friction is larger will lead to the normal delivery of goods.

　　办法：取出卡住的商品，再进入自动售酒机管理页面“故障”项里选择清楚卡货故障即可。且在今后的经营中对商品的摆放做相应的改变，主要是主要商品的尺寸要尽可能与货到尺寸相一致，不要太小更不能大于货到弹簧尺寸硬塞进去！

　　Solution: First take out the stuck goods, and then enter the automatic wine machine management page "fault" to select clear card goods fault. And in the future business on the display of goods to do the corresponding change, mainly is the size of the main goods as far as possible and the size of the goods to be consistent, not too small and not more than the size of the goods to the spring jammed in!

　　自动售酒机出了货不找零：

　　When the liquor vending machine goes out, it doesn't give change:

　　找零器内没有零钱了；找零器内有零钱可系统内默认零钱数为零了；找零器卡币了；纸币器灰尘太严重了。

　　There is no change in the change box; There is change in the change machine, but the default change in the system is zero; The change is out of money; It's too dusty.

　　办法：补足零钱；进入系统管理页面，查看是不是上次补完零钱后没有记录(部分自动售酒机补完零钱后需要手动输入补入零钱数目)，如果数量是0，请修改；拆开纸币器取出卡住的货币；拆开纸币器用毛刷仔细且小心清理掉灰尘或是寄回厂家进行清理。

　　Solution: Make up the change; Enter the system management page to check whether there is no record after the change is made up last time (some automatic wine vending machines need to manually input the amount of change after the change is made up). If the amount is 0, please modify it. Open the bill holder to remove the stuck currency; Use a brush to remove the dust carefully or send it back to the manufacturer for cleaning.

　　自动售酒机投入零钱，零钱不进入找零器内反而存进收钱区内，出现该问题大多是由于纸币器系统错误(长时间未能关机休息。办法：关机后开机三分钟后进入系统管理页面然后用一根小棍深入纸币器的复位键进行复位(插入小棍按住复位键后，会看见纸币器口的灯亮了又灭了然后又亮了就松手)等几分钟后关机，再次重新开机基本上就问题了!

　　The liquor vending machine puts the change into the cash collection area instead of the change machine. This problem is mostly due to the system error of the money machine (failure to shut down and rest for a long time). Solution: turn it off after three minutes into the boot system management page and then with a small stick deep reset button to reset the device a bill (insert small stick after holding down the reset button, will see a paper puts the lights went out and then lit it let go) wait a few minutes after shutdown, restart again basically solve the problem!

　　自动售酒机的纸币器口的灯不亮或是忽亮忽暗，同时放入纸币机器不往里吸钱，出现此类问题大多有两种可能：由于纸币器内存有异物所致；纸币器下铁制钱箱没有安装好。办法：打开纸币器，异物后关机，再开机就可以了，将机器电源关掉，重新安装铁制钱箱就可以了！

　　There are two possible causes for this kind of problem: there are foreign bodies in the memory of the paper money machine; The iron box under the note machine is not properly installed. Solution: open the paper money, remove foreign matter after the power off, and then turn on the machine, turn off the power, reinstall the iron money box is ok!

　　我们在使用自动售酒机的时候，不仅仅可能会出现以上问题，还有其他问题的出现，您可以来我们网站http://www.qfrtrq.com向客服咨询。

　　When we use the automatic wine vending machine, not only the above problems may occur, but also other problems may occur. You can come to our website http://www.qfrtrq.com to consult the customer service.